• Service
    • Warranty
    • Repairs
    • Shipping
    • Payment
    • Assistance
    • Terms and conditions
    • Data protection

Privacy Policy


1. Privacy Policy

This privacy policy informs you about the type, scope, and purpose of the collection and use of personal data on our website (hereinafter "website") by us (hereinafter "we" or "us") and informs you about your rights. These rights are governed by the applicable data protection laws.

2. Data Controller

The data controller for the processing of data on this website and the contact person for privacy concerns is: David Wyss, Managing Director

3. Data Collection on This Website


3.1 Log Files

Our website is hosted by cyon GmbH. To optimize and maintain our website, we log technical errors that may occur when accessing our website. Furthermore, when using this website, information that your device's browser transmits to our host provider is automatically collected. This includes: IP address and operating system of your device, browser type, version, language, date and time of the server request, accessed file, the website from which the access was made (referrer URL), the status code (e.g., 404), and the transmission protocol used (e.g., HTTP/2). This data is collected and stored by our host provider to optimize processes and operations, especially in connection with the use of our website and the security and stability of the computer system. For more information, please see cyon GmbH's privacy policy at www.cyon.ch/datenschutz. If the GDPR is applicable, the legal basis for this data processing is Article 6(1)(f) GDPR.


3.2 Contact Form

If you use our contact or support form, your details from the request form will be processed by us to handle the request and for any follow-up questions. Typically, we require the following information: first and last name, company, email address, phone number, subject, message content.
We use the data you provide to respond to your inquiry. If the GDPR is applicable, the legal basis for this data processing is Article 6(1)(f) GDPR.


3.3 Cookies

We use cookies on our website. Cookies are small files that are stored on your device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or they expire. These cookies allow us to recognize your browser the next time you visit our website. In your browser, you can set to be informed about the setting of cookies in advance and decide on a case-by-case basis whether to accept cookies for certain cases or generally exclude them, or to completely prevent cookies. This may limit the functionality of the website. Cookies that are necessary for the electronic communication process or for certain functions you want to use or that optimize your user experience are stored on the basis of Article 6(1)(f) GDPR, if the GDPR is applicable.


3.4 Newsletter

We offer a newsletter that you can subscribe to. When you sign up for the newsletter, we collect at least your email address. Our external newsletter service provider (Brevo AG) may collect additional data; for more information, please refer to its privacy policy (see below). We use your email address to deliver the newsletter to you by email. If the GDPR is applicable, the legal basis for the data processing is Article 6(1)(f) GDPR.


3.5 Newsletter Analytics

We use an analytics service to measure the reach of our newsletter. It measures how often the newsletter is opened and which links the recipient follows. If the GDPR is applicable, the legal basis for the data processing is Article 6(1)(f) GDPR.


3.6 Registration

If you open an account on our website, the information you enter will be stored. We collect the following information: first and last name, company, email address, phone number. We use the data to make the account available to you. If the GDPR is applicable, the legal basis for this data processing is Article 6(1)(b) and (f) GDPR.

4. External Services

On our website, we use various services from third-party providers. Below, we detail which services these are, why we use them, and what data is collected.  


4.1 cyon GmbH  

We use from . If the GDPR is applicable, the legal basis for the data processing is Article 6(1)(a) GDPR or Article 6(1)(b) GDPR or Article 6(1)(f) GDPR. The privacy policy of can be found at .


4.2 SelectLine AG

We use from . If the GDPR is applicable, the legal basis for the data processing is Article 6(1)(a) GDPR or Article 6(1)(b) GDPR or Article 6(1)(f) GDPR. The privacy policy of can be found at .  

5. Links  

On our website, you will find links to third-party websites. We are not responsible for the content and privacy practices of external websites that you can reach through the links. Please inform yourself about the privacy policy directly on the relevant websites.  

6. Data Transfer to Third Parties

In order to provide you with the information on our website, we work with various service providers, namely IT service providers, to offer you a contemporary website. These use your data only within the scope of processing orders for us. Except for the provisions in section 3.4 of this privacy policy, we only transfer data to entities outside Switzerland and the European Union (third country) without your consent if it is necessary under the respective contract, to fulfill legal obligations, or to protect our legitimate interests. The integration of external services according to current European legal practice can be delicate. The transfer of personal data to external providers (example: Analytics, advertising, CDN, fonts, videos, etc.) should be analyzed on a case-by-case basis.  

7. Your Rights

As provided by the applicable data protection law, you may request information about the data stored about you, their origin and recipient, and the purpose of the data processing free of charge. Likewise, under the legal conditions, you have the right to correction, deletion, restriction of or objection to the processing, and, if the GDPR applies, to the transfer of this data to another entity. You can revoke any consent given with effect for the future at any time. A simple email to us is sufficient for this. Please note that the aforementioned rights are subject to legal restrictions and may impair or make impossible the provision of our services. You are entitled to enforce your claims in court or to file a complaint with the competent data protection authority. For Switzerland, the Federal Data Protection and Information Commissioner is responsible (http://www.edoeb.admin.ch).  

8. Currency and Amendment of This Privacy Policy

We may change or adjust this privacy policy at any time. The current privacy policy can be accessed at www.owy.ch/Service/Datenschutz.